The Cracked Heater Exchanger in the Furnace: It MUST Be Fixed!

Monday, January 14th, 2019

An example of corrosion creating pinhole leaks in the heat exchanger.

Hi folks. I must go into the full “Serious Olive” mode. The “No Fun” Olive. Because what I’m going to talk about today is serious and no fun. It’s an important furnace safety issue that everyone here at Russell & Abbott needs our customers and potential customers to know about. It’s the cracked heat exchanger in the gas furnace. Since most homes in the area rely on gas furnaces for comfort during the winter, this is advice many people need to hear—because a cracked heat exchanger is an issue that must be fixed as soon as it’s found, or else it can lead to illness and even death in your household!

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Happy New Year! We’ve a Great Special to Start the Year

Wednesday, January 2nd, 2019

bow4_v2_Fotor_1

Well, hello there 2019! It’s great to see you. I had a pretty good 2018, as did the rest of us here at Russell & Abbott—but we’re always looking to make the next year even better. And that means making it better for you, our customers.

So this month, we’re offering a special deal: a $49 Service call … plus FREE Combustion Analysis!

I’ve written before about combustion analysis, but I want to stress that this is the best way to confirm that your heating system is operating safely and efficiently. Our team takes pride in how we do combustion analysis and the advanced tools we use.

The discounted service call is good through January 31, 2019. So if you need service, don’t hesitate to call us right away.

Stay warm and safe,

Olive

Call Russell & Abbott today! Serving Blount, Knox, and Loudon Counties and the surrounding areas.

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What’s a Merry Christmas Without a Warm Furnace?

Monday, December 17th, 2018

santa-oliveI love this time of year—when I can go running into snow banks, muzzle first, and everybody wants to snap pictures of it and share it online. Let me tell you folks, if you’ve never gotten to be a dog for Christmas, I highly recommend it! You get a fur coat and people want to put Santa hats on you and shower you with attention.

Now I know you can’t actually get to be a dog for a season—and you don’t really need to have a thick coat of fur when you’re indoors because you have a furnace to keep the holidays merry and bright and warm. A furnace isn’t exactly a festive item. After all, nobody puts tinsel and other decorations on their furnace. (And they absolutely shouldn’t! This can create a fire hazard.) But if you lost the use of your furnace during the holidays, you wouldn’t have much of a merry Christmas. Not when your home is as cold as old Scrooge’s place!

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Is That Ductless Heating System Not Working? Let’s Take a Look…

Tuesday, February 6th, 2018

ducltess-mini-split-wall-unitI do a lot of research on furnaces, especially gas-powered ones, because they are the most common type of heating system you find around here. If I were a betting dog, I’d put my money on “furnace” when asked to guess what type of heater a home around here has.

However, I don’t want you good readers who don’t use a furnace to feel left out. There are other heating options, and maybe you’re one of the homeowners who has a ductless mini split heat pump installed. These are great for those older homes that don’t have room for ductwork, or for building a new home without ducts hogging up all that space. It’s always great to have a heating system that also works as an air conditioner during the middle of the year.

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Wow, My Furnace Is Noisy! Is That a Problem?

Tuesday, January 2nd, 2018

woman-shocked-by-loud-noise“A sound so high-pitched, only dogs can hear it.” You’ve probably heard this phrase before, and it’s true that we dogs have a much better sense of hearing than humans. We can hear four times as far as you and hear high-pitched sounds between a range of 67,000 to 45,000 Hz. By comparison, you humans can hear in the range of 64,000 to 23,000 Hz. We also have a bunch of extra ear muscles so we can track sound direction.

But despite all our great hearing, we can’t actually tell you about noise problems in your furnace. It’s something you’ll have to figure out yourself. When your furnace begins to make odd noises that are a racket to your less sensitive human ears, you’ll probably wonder if you’ve got trouble that needs professional furnace repair in Knoxville, TN.

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Olive’s 5 Signs You May Already Need Heating Repairs

Tuesday, November 21st, 2017

Dog's ear flapping on heating and air ventIt’s not too cold yet—at least not compared to what we’re going to get in the near future—and I know that you’ve turned on your home’s heating system a few times to make sure everybody is cozy and warm. Your furry pets may not need it (my thick black coat is comfort rated to 30°F), but unless you want to bundle up in a many heavy layers of clothes, you’ll need to have your furnace or other heating system giving you some level of heat.

Now, if you’ve been following my blog, you’ve read about my recommendations on scheduling heating maintenance during the fall. In fact, I started reminding you about this at the end of summer: it’s that important. If you haven’t done it, it’s still not too late! We haven’t hit the Big Cold yet, so make sure you’ve got the best Big Heat before it does.

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Combustion Analysis Is Necessary for Heating Safety

Tuesday, January 10th, 2017

I write more blogs about home safety during the winter than at any other time of the year. There’s a reason for this: winter is when gas furnaces do the most work. Gas furnaces are not automatically dangerous. (Believe me, if they were, we wouldn’t be installing them in homes!) But they do require special precautions during repairs and maintenance to make certain that they continue to operate safely. One of the most important precautions for furnace is ­combustion analysis.

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