We Did It for Your AC in Fall—Now Let’s Grade Your Furnace in the Spring!

Monday, March 23rd, 2020

checkmark-greenLast fall I had everyone who reads my blogs on the regular (thank you for that!) do a mental exercise. Not too tough, like a Sudoku. All you had to do was give your air conditioning system a grade like in school: A to F. That helps you to plan ahead about your comfort system and take measures during the downtime period.

Now I want all of you to do the same for your furnace. Warmer weather means furnaces will soon go into hibernation—although we can never count out cold surprises during April—and attention starts to move to the AC. So it’s time to give your furnace a grade for the season it just handled, and you’ll have an idea if you need to schedule furnace service in Knoxville, TN during the spring.

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March Doesn’t Mean You Can Let Your Heater Limp to the Finish Line

Monday, March 9th, 2020

dont-forget-post-itI find March a stressful month—because it can never decide if it wants to be winter or early spring, and it swings back and forth. I see our team keep busy helping our customers with their heating systems, and they’re also doing important AC maintenance service for members of our Comfort Club. (If you haven’t signed up yet, enroll today and get on the schedule for your AC care!)

I’m not quite ready to talk about air conditioning systems yet, because heating can still be an urgent affair in March. What I want to talk about today is the heating system you have that isn’t doing its best. Are you thinking of letting it limp on until the warm weather comes to stay? Nobody here recommends that!

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Let’s Talk About a Furnace That’s Just Too Noisy

Monday, February 24th, 2020

woman-shocked-by-loud-noiseWho likes noise in their house? I’m not talking about the sounds of a busy household—we all expect that type of noise. Even as a dog, with my super-hearing, I can adjust to kids and raucous game nights.

But you can always ask people in your house to lower their voices when it gets too loud. What if there’s a piece of equipment in the house that’s making far too much noise, and it’s not something you can shut off when you get tired of it? As you can tell from the title of my blog, I’m talking about a noisy furnace. When it’s cold outside, you don’t have the option to shut off a loud furnace. A noisy furnace also isn’t something to ignore, since it can mean the heater either needs repairs ASAP or must be replaced.

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How an Amateur Repair Can Really Mess Up Your Home’s Heater

Monday, February 10th, 2020

hands-opening-heating-cabinetYou may have read about “Chuck in a Truck” before if you’re a regular at my blog. Chuck in a Truck is a handy term we use at Russell and Abbott for unlicensed, inexperienced amateur HVAC “technicians.” Usually, Chuck in a Truck’s only credential is “has a truck.” Maybe with words and a phone number stenciled on the side for that extra touch of—class, I guess? Trusting Chuck in a Truck to fix your heating system is the same as trusting someone who claims they’re a doctor because they can show you a business card.

“But what can really go wrong, Olive?” Plenty! An amateur accurately and safely fixing your heater is more about luck than anything else. (“Good Luck with Chuck in a Truck.” Hmm, I like that.) Below I’ve listed some of the ways an amateur can mess up your home heating system.

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When a Furnace Goes Bad, Maybe It Needs to Be Replaced

Monday, December 2nd, 2019

Trane xb90 furnaceIt’s getting to be the bundling-up time of the year—Thanksgiving is over, December is here, decorations are going up, and snow will soon arrive. And if you’ve got a furnace that isn’t getting the job done, ‘tis the season to get a new one.

If you’ve kept up with my blog, you’ll know that I’m always a careful watchdog when it comes to suspicious HVAC “contractors” who are looking to get a fast buck from customers by telling them they need to get new ACs or heaters every ten years. Honest and trained technicians like the ones at Russell & Abbott will always tell you when a furnace repair in Knoxville, TN is the better option. We aren’t going to pressure you into purchasing a new system when it’s unnecessary.

But today I’m here to talk to you about when it is necessary. Don’t just take my word for it on this blog! Please call our team for an expert—and honest—opinion about that faulty furnace.

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A Healthy HVAC System Is Good for You!

Friday, February 15th, 2019

woman-with-thermometerFebruary is a busy time for doctors and veterinarians—it’s the peak season for dog flu and human flu! I know a lot about both, since a) I’m a dog, and b) hang around a lot of humans. But did you know there’s another member of your household that can also get “sick” this time of year? It’s your HVAC system—and I have advice on how you can keep your HVAC system healthy during this time of the year, as well as the rest of the year. A healthy HVAC system means a healthier household overall—for pets and humans!

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The Cracked Heater Exchanger in the Furnace: It MUST Be Fixed!

Monday, January 14th, 2019

An example of corrosion creating pinhole leaks in the heat exchanger.

Hi folks. I’d love to have some fun advice for you today, but I really have to talk to you about a serious issue: cracked heat exchangers in furnaces. Your safety is important to everyone here at Russell & Abbott, and if you have a gas furnace, it’s important you know what can happen when there are cracks on the heat exchanger, and why you’ll need to call us right away to have the problem fixed.

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Happy New Year! We’ve a Great Special to Start the Year

Wednesday, January 2nd, 2019

bow4_v2_Fotor_1

Well, hello there 2019! It’s great to see you. I had a pretty good 2018, as did the rest of us here at Russell & Abbott—but we’re always looking to make the next year even better. And that means making it better for you, our customers.

So this month, we’re offering a special deal: a $49 Service call … plus FREE Combustion Analysis!

I’ve written before about combustion analysis, but I want to stress that this is the best way to confirm that your heating system is operating safely and efficiently. Our team takes pride in how we do combustion analysis and the advanced tools we use.

The discounted service call is good through January 31, 2019. So if you need service, don’t hesitate to call us right away.

Stay warm and safe,

Olive

Call Russell & Abbott today! Serving Blount, Knox, and Loudon Counties and the surrounding areas.

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What’s a Merry Christmas Without a Warm Furnace?

Monday, December 17th, 2018

santa-oliveI love this time of year—when I can go running into snow banks, muzzle first, and everybody wants to snap pictures of it and share it online. Let me tell you folks, if you’ve never gotten to be a dog for Christmas, I highly recommend it! You get a fur coat and people want to put Santa hats on you and shower you with attention.

Now I know you can’t actually get to be a dog for a season—and you don’t really need to have a thick coat of fur when you’re indoors because you have a furnace to keep the holidays merry and bright and warm. A furnace isn’t exactly a festive item. After all, nobody puts tinsel and other decorations on their furnace. (And they absolutely shouldn’t! This can create a fire hazard.) But if you lost the use of your furnace during the holidays, you wouldn’t have much of a merry Christmas. Not when your home is as cold as old Scrooge’s place!

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Is That Ductless Heating System Not Working? Let’s Take a Look…

Tuesday, February 6th, 2018

ducltess-mini-split-wall-unitI do a lot of research on furnaces, especially gas-powered ones, because they are the most common type of heating system you find around here. If I were a betting dog, I’d put my money on “furnace” when asked to guess what type of heater a home around here has.

However, I don’t want you good readers who don’t use a furnace to feel left out. There are other heating options, and maybe you’re one of the homeowners who has a ductless mini split heat pump installed. These are great for those older homes that don’t have room for ductwork, or for building a new home without ducts hogging up all that space. It’s always great to have a heating system that also works as an air conditioner during the middle of the year.

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