Coronavirus Update: We are open. We care about your health and continue to service our customers safely. Ask about our Virtual Estimates. Read More

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The Coronavirus and Our Promise to You

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property.

If you have an appointment scheduled with Russell & Abbott, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority.

We are now offering, for the duration of this crisis, virtual estimates. This service is available for homeowners that desire to honor social distancing. We strongly believe that in-home, in-person consultations with all decision-makers are crucial to proper decision making. However, these difficult times require unusual efforts to deliver exceptional service to our customers.

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve. Our technicians will continue to utilize shoe covers and have gloves and hand sanitizer.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

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