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Olive Answers Some Basic Questions About Heat Pumps

June 17th, 2019

sun-and-snowflake-badgeI field plenty of questions from locals about the different types of air conditioning and heating systems we install and service. Most people have a basic idea of what HVAC equipment does, but not many of the specifics. I’ve had the fortune of lounging around on the couch of the Russell & Abbott offices for a good long while, and I’ve learned book-loads about HVAC equipment from listening to the techs. (I know it looks like I’m sleeping, but these big dog ears pick up almost everything.)

Today I want to talk about the heat pump, which causes plenty of confusion—starting with the name.

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I Keep Lowering the Temperature, But My AC Won’t Make the Home Cool Enough!

June 3rd, 2019

woman-in-front-of-fan-hand-on-headWhen I get too hot, I pant. It’s a simple trick we dogs have done for centuries, and it works pretty well—even with the fur coat. When people get hot, they turn on their air conditioning systems by adjusting the thermostat to a lower temperature.

But what if that didn’t work? The air conditioner is running, but the cool air coming from the vents isn’t overcoming the heat the way it’s supposed to. You lower the thermostat more, but nothing helps. The house is still too hot and stuffy. What’s happening?

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Olive’s Gardening Tips for a Better AC (Rocks, Not Mulch!)

May 20th, 2019


I’d love to tell you that I’ve got a green thumb, but the truth is I don’t actually have any thumbs at all. But I’ve got green paws—I know all about the best gardening tips when it comes to protecting your air conditioning system.

Okay, I can hear what you’re thinking right now. “What in the world does gardening have to do with my air conditioning system?” You might be surprised to discover that good garden planning can help your air conditioner work at higher efficiency and avoid many different repair problems.

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Russell & Abbott Is Hiring!

May 15th, 2019

Would you love to love your job? Then join up with a leading HVAC company that’s been keeping homes and businesses in East Tennessee comfortable for more than 40 years. All employees at Russell & Abbott work toward a common goal, which is to ensure our customers have an excellent experience every time. We strive to be a place where people want to work!

Russell & Abbott currently has the following job openings we’re looking to fill with quality applicants:

  • HVAC Technician (Full Time) – This is a job for a person who has enough skills and grit to do the job. You don’t have to know everything, but you must be willing to train. Industry experience isn’t necessary—however, as you’re learning, expect to crawl underneath houses and be in hot attics.
  • Lead Installer (Full Time) – This is for the experienced team player who knows how to manage an installation job from start to finish, as well as manage people so their individual strengths are used. Tasks for a lead installer include, but aren’t limited to: making sure all materials are in hand before departing for a job site, brazing with nitrogen, confirming the system is working before leaving a job site, communicating essential information with the homeowner, and reclaiming refrigerant when the job is finished.
  • HVAC Maintenance Technician (Full Time) – Suited for the person who wants to become a full-fledged tech and grow a career (not just a job), this position allows you to serve Comfort Club Members with their routine maintenance needs while learning service and people skills.

If you’re interested in these positions, call (865) 888-4409 or email us. Your inquiry will be kept confidential.

Russell & Abbott Heating and Cooling is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship status, age, disability, sex, sexual orientation, veteran status, or any other characteristic protected by applicable federal, state, or local laws, regulations, or ordinances.

Russell & Abbott serves Blount, Knox and Loudon Counties and surrounding areas. Get in touch with us today if you want to join our cool team!

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Humidity Can Do More Than Just Make You Feel Hotter

May 6th, 2019

toxic-mildew-and-moldYou may have heard that we dogs don’t sweat like you humans do. I can tell you, it’s true! We still need to release heat from our bodies when it’s hot, but we go about it a different way. Instead of sweating all through our skin, we sweat through our noses and our paw pads. But mostly, we get rid of all the extra heat in our body by panting. And getting rid of heat is the whole point of sweating!

And this brings me to my important topic today: humidity. We get plenty of that here in East Tennessee during the summer, and it makes the hot weather feel even hotter. This is because it’s harder to release heat through sweat when there’s already too much moisture in the air.

But did you know that humidity can cause other problems than just making the weather muggier? When indoor relative humidity climbs above 60%, you can face trouble like this:

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Want to Avoid AC Repair This Year? Here’s How to Start!

April 22nd, 2019

Onyx---Iced-TeaRepairing air conditioners is a big part of what keeps us busy during the summer. Our team is ready to come to your rescue when you’ve got a cooling system that just isn’t doing the “cooling” part.

But we also understand that you’d rather not have to call us for air conditioning repair in Farragut, TN or elsewhere in the first place. It’s much better to prevent repairs ahead of time so you can sail through the summer with one less thing to worry about.

“Okay, Olive, how do I prevent repairs? I don’t know how to tinker with my AC.”

Ah, great point! You don’t want to tinker with your AC no matter what. The only people you want opening up the air conditioner’s cabinets and going in there with tools are licensed HVAC professionals. There are a few things you can do to help your air conditioner run better that don’t require any expert knowledge, such as regularly changing the air filter. However, in this post, I’m going to tell you about the best place to start with repair prevention…

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Vote for Us in Round 2 of the Daily Times “Readers’ Choice” Poll

April 8th, 2019

Readers_Choice1_JPGHi everyone! Olive here with some good news—and a new request.

Big thanks to all of our dedicated and satisfied customers who took the time to vote in the Readers’ Choice Poll from the Daily Times last month. You really came through for us, because we’ve passed through the nomination phase! This means we’re on the ballot for people to vote for their favorite businesses in Blount County.

But this also means I have to ask for a bit more. You all turned out to vote for us in the first phase, and now that we’re in Phase 2, we need your votes more than ever! From now until May 4, you can go to the website for the Daily Times and cast your online vote for Russell & Abbott as the best heating and air conditioning company.

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Extended Offer: $49 Service + FREE Combustion Analysis!

March 29th, 2019

At Russell & Abbott, we want to provide the best possible service to our customers. That’s why we’re extending our great offer of $49 service plus free combustion analysis beyond its original March 31 expiration. This is a $25 savings off the regular price for service. And there really isn’t any price we could put on combustion analysis—it’s that important! Combustion analysis is the best way to ensure you have a heating system that not only operates efficiently but safely. Watch the video below for a full explanation from our own team of experts.

Schedule service while the offers lasts! Russell & Abbott serves Blount, Knox and Loudon Counties and surrounding areas.

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Olive, How Is a Heat Pump Getting Heat Outside in Winter?

March 25th, 2019

graduate-oliveI love it when I get to put on my “Professor Olive” cap and discuss HVAC science. Now don’t worry—I’m not going to test you on this. And the science I’m going to talk about isn’t too tough. It’s just a bit tricky to approach at first because people aren’t used to hearing about “getting heat out of the cold.”

Okay, let’s jump into the question:

“How can a heat pump move heat into a home during a cold winter day?”

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Vote for Russell & Abbott Heating and Cooling in The Daily Times’ Reader’s Choice Poll

March 8th, 2019

Readers_Choice1_JPGOlive here folks, with a super important message!

Right now, Russell & Abbott Heating and Cooling is in the running for the Best Heating and Air Conditioning Company in the Reader’s Choice poll at the Daily Times. We really want to win this—because we know we really are the top choice for all the locals!

The nomination phase ends on March 31, and people may nominate daily. This is important because ONLY the top five nominees will move forward to Phase 2: voting (April 7–May 4). If we don’t make the short list, it’s over!

Here’s What to Do

PHASE 1: Nominate a “Best” Business in the “Business & Professional Service” category. Do this daily from March 1–31.

  • Go to TheDailyTimes.com
  • Click on the Reader’s Choice logo located at the top of the page, next to the large, red DAILY TIMES name.
  • Select nomination choices* for “Best” in categories of your choice, and provide your name, address, and phone number.
  • Nominate Russell & Abbott Heating and Cooling as the Best Heating and Air Company.
  • Please ask your friends, family, and social media acquaintances to also DAILY NOMINATE Russell & Abbott Heating and Cooling as the Best Heating and Air Company.

*Failure to follow the instructions will cause your vote to be disqualified.

Russell & Abbott is here for all your heating and cooling needs—it’s why we’re the Best Local Heating and Cooling Company!

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