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Give Your AC Some TLC With a Tune-Up! Plus, Virtual Estimates!

April 6th, 2020

daffodilsIt’s spring, and it means the time has come around once more for you to schedule a maintenance tune-up and inspection for your air conditioner.

I’ve said it before, but it always merits saying it again each spring and fall: maintenance is the most important service that we offer. Maintenance is not a “special” you might want to add to your HVAC system once in a while. It’s not like giving a dog some extra treats. It’s like remembering to feed your dog and take it to the vet regularly. It’s important for an HVAC system to have a regular tune-up and inspection twice a year. No other service helps keep your family safer and more comfortable with your heating and cooling system, and no other service pays off so much in the long-run.

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We Did It for Your AC in Fall—Now Let’s Grade Your Furnace in the Spring!

March 23rd, 2020

checkmark-greenLast fall I had everyone who reads my blogs on the regular (thank you for that!) do a mental exercise. Not too tough, like a Sudoku. All you had to do was give your air conditioning system a grade like in school: A to F. That helps you to plan ahead about your comfort system and take measures during the downtime period.

Now I want all of you to do the same for your furnace. Warmer weather means furnaces will soon go into hibernation—although we can never count out cold surprises during April—and attention starts to move to the AC. So it’s time to give your furnace a grade for the season it just handled, and you’ll have an idea if you need to schedule furnace service in Knoxville, TN during the spring.

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The Coronavirus and Our Promise to You

March 18th, 2020

We know that readers usually come to our blog for informative and educational posts about the systems and services that we offer. However, as is the case across the country and the globe right now, there is one topic at the forefront of our minds. That is COVID-19, or the Coronavirus. 

We understand that homeowners everywhere are exercising extreme caution when it comes to mitigating the chance of exposure to this virus in their homes. Trust us, we are doing the same in ours. And we promise you that every member of our team will take these same precautions when working in your home and on your property.

If you have an appointment scheduled with Russell & Abbott, rest assured that we’ll continue to provide you with the exceptional service that you deserve in this uncertain and trying time, and that we’ll do so while making your health and safety our top priority.

We are now offering, for the duration of this crisis, virtual estimates. This service is available for homeowners that desire to honor social distancing. We strongly believe that in-home, in-person consultations with all decision-makers are crucial to proper decision making. However, these difficult times require unusual efforts to deliver exceptional service to our customers.

Our entire staff is well aware that prevention starts at their homes, that it continues in the workplace, and that it extends into the residences of our valued clients. They have the information and supplies that they need to do their jobs while protecting both themselves and the clients that they serve. Our technicians will continue to utilize shoe covers and have gloves and hand sanitizer.

If you have any questions or concerns about your upcoming appointment, or if you are thinking about booking an appointment but want to know more about our specific preventative measures, please do not hesitate to contact a member of our team.

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March Doesn’t Mean You Can Let Your Heater Limp to the Finish Line

March 9th, 2020

dont-forget-post-itI find March a stressful month—because it can never decide if it wants to be winter or early spring, and it swings back and forth. I see our team keep busy helping our customers with their heating systems, and they’re also doing important AC maintenance service for members of our Comfort Club. (If you haven’t signed up yet, enroll today and get on the schedule for your AC care!)

I’m not quite ready to talk about air conditioning systems yet, because heating can still be an urgent affair in March. What I want to talk about today is the heating system you have that isn’t doing its best. Are you thinking of letting it limp on until the warm weather comes to stay? Nobody here recommends that!

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Vote for Russell & Abbott Heating and Cooling in The Daily Times’ Reader’s Choice Poll!

March 6th, 2020

NominateUs

Hey everyone, I’ve got an important message. Each year, the Daily Times runs its Readers’ Choice poll. For the past two years, Russell & Abbott and Your Girl Olive were voted the Best Heating and Air Conditioning Company. And it’s all because our wonderful customers are eager to spread the word that we are the best! But you can’t vote if you don’t know about it, so I’m here to tell you how to do that.

Right now we’re in Phase 1, and only the top five nominees will move forward to Phase 2, when one of the five nominees becomes the winner. Phase 1 ends on March 31, and people can nominate daily. Please follow my instructions below and start voting to get us on the short list … or else it’s over!

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Let’s Talk About a Furnace That’s Just Too Noisy

February 24th, 2020

woman-shocked-by-loud-noiseWho likes noise in their house? I’m not talking about the sounds of a busy household—we all expect that type of noise. Even as a dog, with my super-hearing, I can adjust to kids and raucous game nights.

But you can always ask people in your house to lower their voices when it gets too loud. What if there’s a piece of equipment in the house that’s making far too much noise, and it’s not something you can shut off when you get tired of it? As you can tell from the title of my blog, I’m talking about a noisy furnace. When it’s cold outside, you don’t have the option to shut off a loud furnace. A noisy furnace also isn’t something to ignore, since it can mean the heater either needs repairs ASAP or must be replaced.

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How an Amateur Repair Can Really Mess Up Your Home’s Heater

February 10th, 2020

hands-opening-heating-cabinetYou may have read about “Chuck in a Truck” before if you’re a regular at my blog. Chuck in a Truck is a handy term we use at Russell and Abbott for unlicensed, inexperienced amateur HVAC “technicians.” Usually, Chuck in a Truck’s only credential is “has a truck.” Maybe with words and a phone number stenciled on the side for that extra touch of—class, I guess? Trusting Chuck in a Truck to fix your heating system is the same as trusting someone who claims they’re a doctor because they can show you a business card.

“But what can really go wrong, Olive?” Plenty! An amateur accurately and safely fixing your heater is more about luck than anything else. (“Good Luck with Chuck in a Truck.” Hmm, I like that.) Below I’ve listed some of the ways an amateur can mess up your home heating system.

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Misunderstandings About the “Furnace or Heat Pump” Choice

January 27th, 2020

home-basement-furnaceWhen it’s time to have a new heating system installed, take my advice—don’t make a hasty choice! This isn’t like getting a bad haircut (as I’ve seen happen to some of my poodle friends) where the mistake corrects itself fast. A heating installation is supposed to last for a decade or more. Replacing a heater years early because it wasn’t right for your house is a big inconvenience and expense. Taking time to consider your options and how they’ll work with your house is key to getting the right installation at the start.

I’m pleased to say you don’t have to make the choice on your own! You’ve got me, for one, to give advice. Even better, you have our Russell & Abbott team.

Today, we’re going to offer you new perspectives on one of the big choices for a new heater: the heat pump or the furnace.

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Can My Furnace Hurt My Home’s Indoor Air Quality?

January 13th, 2020

woman-with-thermometerYour gas furnace has a straightforward job: keep your family feeling toasty warm all through the winter. Okay, it also keeps your pets toasty warm as well. I know most of us have fur coats, but make no mistake—we need to have comfortable environments to stay at our healthiest.

Because you’re asking me about indoor air quality and your furnace, you might be worried the furnace is doing, well, something to the air your family breathes. The simple answer is, yes, the furnace can harm indoor air quality. Fortunately, there are ways to avoid potential troubles. You can trust our team to help with better heating and better indoor air quality in Knoxville, TN.

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What Is a Variable Speed Furnace?

December 30th, 2019

gas-furnaceOne of the big jobs I do as an HVAC blogger dog is to keep up with changes in heating and cooling technology. Maybe a greyhound is better suited to this job because comfort advances move with incredible speed. But I still stay on top of the news, because it’s important for me to inform customers about the options they can investigate when planning a new heater installation.

In this post, I’m going to look at the variable speed furnace. This is a type of furnace that offers several excellent benefits for the right home. Stress on the right home—there’s no such thing as an HVAC installation that works for all homes. This is why I recommend you work closely with our Russell & Abbott family when you’re planning on a new furnace install or any other HVAC system.

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