Olive's Blog Olive's Blog

It’s Summer, But My Heat Pump Thinks It’s Winter!

August 10th, 2020

thermometer-going-redLet’s say it’s a hot day here in East Tennessee. And it probably is, because I’m writing this in August, and I’m sweating through my paws, which makes it hard to handle the keys. Anyway, the temperatures outdoors are high and the air is humid, and all you want to do is retreat back to your home and set the thermostat to turn the heater on …

Wait, no, that’s not right. Why would you turn the heater on?

Unfortunately, you may find this is out of your control because you have a heat pump that has developed its own ideas about the time of the year. Instead of moving heat out of the house the way it should during summer, it’s moving heat inside as if it were winter. You’ve got a heat pump that’s trapped in heating mode—and that’s no fun for anybody. Especially not your dogs, who have to pant hard to overcome double heat.

Continue Reading

Watch Out for Rusty AC Coils

July 27th, 2020

ac-coilsNobody wants anything to rust. It’s just not what you want to happen to metal! And yet, I’ve often discovered that people are willing to let “a little rust” get past them when it comes to important appliances like a central air conditioner. “After all,” they say, “What’s a little rust”?

No! I have to put my paw down on this. I’m going to tell you about the problem with rusty/corroded air conditioning coils. If you’ve found your way to my blog because you’re wondering if corroded AC coils are a problem, then you’re already ahead of the game and on your way to scheduling the air conditioning repair in Knoxville, TN to fix the problem.

Continue Reading

Remember to Change Your AC’s Air Filter!

July 13th, 2020
air-conditioning-units-outdoors-on-slabs

outdoor-ac-units

Hi everybody! I know you’ve probably got plenty on your mind right now, but this is the time of year when I have to bring up an important topic: changing your AC’s air filter.

I know it sounds odd to compare an air conditioning system to a pet, but this is one case where it makes sense. Pets take care of you in a special way: companionship. And you do something special for them in return: take care of their health. That means food, taking them on walks, water, taking them on walks, petting, taking them on walks, and regular trips to the vet. (Yes, I like going on walks. No, I’m not sorry to point that out!)

Your air conditioner takes care of you in a special way, and you need to take care of its “health” in return. No, put away the leash—you’re not taking your AC for a walk. You’re just going to change its air filter.

Continue Reading

Questions to Ask If You Think You Need a New AC

June 29th, 2020

an-old-air-conditionerI know that a heat wave is the last time when you want to worry about having new air conditioning in Maryville, TN. But when it’s hot here, it’s hot, and having an air conditioning installation isn’t a luxury, it’s a necessity!

If you’re right now in the spot where you think it may be time for a new air conditioner, I encourage you to put some serious thought into it, and as soon as possible. Our team is here to help, but as much as I would love to develop canine mind-reading powers, none of us here will know you need our help until you ask for it! I’ve put a list below of some important questions to ask yourself when it looks like you may need an air conditioning replacement. If you have any uncertainties you can’t answer yourself, please call us. We can offer the professional analysis and opinions that will start you off on a solution.

Continue Reading

Thanks for Choosing Us for the Daily Times Readers’ Choice Award!

June 24th, 2020

Wow, what can I say? What can we say? Everyone here at Russell & Abbott is honored and humbled that we’ve been named Best Heating & Air Company in the Maryville Daily Times Readers’ Choice Awards. And not once, not twice, but three years in a row!

It means so much to us to know that we have customers who are confident in our skill, training, and quality service to take care of any of their cooling and heating needs. We’re part of this community, and we pledge to always deliver the best service we can to all the customers who depend on us. We’re going to continue to offer the same top-notch service year after year. As always, just whistle and we’ll come running!

Stay cool,

Olive

Russell & Abbott proudly serves Blount, Knox and Loudon Counties and the surrounding areas.

Continue Reading

Short-Cycling: Why It Happens to an Air Conditioner

June 15th, 2020

air-conditioner-evaporator-coilI have a nice pattern for my life. It’s a bit mellower than for humans, but it keeps me busy. I nap on the couch when the sunlight hits it, I go on regular walks, I have my dinner, and I’ve got my regular blogging duties.

I bring this up because I want to talk to you about what happens when a routine gets interrupted. Not your routine. Your air conditioner’s routine. During the summer, when you have the AC running, it should work in familiar patterns: turning on, running for a stretch, then turning off for another stretch before starting up again. If you keep the thermostat setting steady during the day (which I recommend), these on-and-off patterns should stay about the same. This is called the cycle of the air conditioner.

But when you notice the AC is starting and stopping far more often than normal, you may have a problem called short-cycling. Sorry to say, but this isn’t good!

Continue Reading

Does My Air Conditioner Also Dehumidify the House?

June 1st, 2020

flooding-roomI get plenty of questions about air conditioning systems and how they work. That’s why I have a blog! I could’ve just penned a short FAQ and then gone into retirement on my favorite couch. But I’m a hard-working blogger dog! I see great examples of hard work every day here at Russell & Abbott, and I want to do my part. I take the time to go in-depth on the questions people ask most often. And the question I’m tackling today is: “Does my AC also help dehumidify the house?”

I can answer this by dividing the question into two. “Does my AC lower humidity in my house?” The answer is yes. “Does my AC control humidity enough to make a difference to my comfort?” The answer is no.

Continue Reading

Olive Answers Questions About AC Installation

May 18th, 2020

graduate-oliveLate spring is air conditioning installation season! If you’ve been thinking about getting a new AC to replace the old, tired one in your house, now is the best time to get started—that way you can switch on the new air conditioning system and get a great flow of cool air around your home in time for our hottest and most humid Tennessee days!

It sounds like I’m making it seem so simple. And you know, it kind of is—at least when you leave the work to our awesome team. But you’ve got questions, so I’m going to put on my “Professor Olive” cap and give you the best answers I can. (The only reason I can’t give the best answer is because that answer depends on your particular situation. When you call our team about air conditioning in Knoxville, TN, they can give you those details.)

Continue Reading

Here’s What NOT to Do If Your AC Breaks

May 4th, 2020

sun-iconThe heat is approaching! We’re going to start seeing the spikes in warm and humid weather strike in May, and it’s time for your air conditioner to earn its keep. That also means it’s time for our great team here to support you when you’ve got an AC emergency. We’re still on the job because we know how vital it is for our clients to have working cooling systems during humid Tennessee days.

In my time as a blogger dog, I’ve heard about plenty of homeowners who make big mistakes when their AC breaks down on them. It’s understandable, but also preventable. Below I’ve listed some things I want you not to do when you’ve got major AC trouble in the coming weeks.

Continue Reading

“Professionalism” Is NOT a Brand: It’s How AC Repairs MUST Be Done!

April 20th, 2020

Lies that HVAC contractors tellThe word professional gets tossed around a lot in all types of fields. The simple meaning of professional you’ll find in most dictionaries is “following an occupation for the purposes of livelihood”, i.e. doing a job for a living.

But professional can mean many different things when you put it in action. When I say something here like, “You need to have professional repairs for your air conditioning when it breaks,” it doesn’t mean find just anybody who makes money fixing air conditioners. It’s not a “brand” either, which anybody can “sell.” No, professional means people who make a living at AC repair … ­­because they are the only ones who are qualified, trained, and certified to do the work right.

The short version: professional repairs are the only way to do AC repairs. Anything else puts your air conditioner at serious risk of bigger problems.

Continue Reading