Olive's Blog Olive's Blog

Get a $1,000 Gift in Time for Christmas With a New Purchase

December 9th, 2019

santa-oliveHey, I’ve put on my Santa hat. And I didn’t have to get all sooty sliding down a chimney to deliver gifts. I’ve come a bit early with this great announcement—an offer of a super Christmas gift when you get a super great new HVAC system.

From now until December 25, if you purchase a qualifying Onyx system (Gold and Platinum systems only), you’ll receive a $1,000 Visa gift card in time for Christmas. Plus, no payments for 6 months! Take 10 years to pay with our financing!

Merry Christmas from all of us at Russell & Abbott!

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When a Furnace Goes Bad, Maybe It Needs to Be Replaced

December 2nd, 2019

Trane xb90 furnaceIt’s getting to be the bundling-up time of the year—Thanksgiving is over, December is here, decorations are going up, and snow will soon arrive. And if you’ve got a furnace that isn’t getting the job done, ‘tis the season to get a new one.

If you’ve kept up with my blog, you’ll know that I’m always a careful watchdog when it comes to suspicious HVAC “contractors” who are looking to get a fast buck from customers by telling them they need to get new ACs or heaters every ten years. Honest and trained technicians like the ones at Russell & Abbott will always tell you when a furnace repair in Knoxville, TN is the better option. We aren’t going to pressure you into purchasing a new system when it’s unnecessary.

But today I’m here to talk to you about when it is necessary. Don’t just take my word for it on this blog! Please call our team for an expert—and honest—opinion about that faulty furnace.

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Russell & Abbot Has a New Financing Option!

November 22nd, 2019

We have some great news for the end of the year, right when you may need heating the most but find your budget at its tightest. Starting December 1st, we are offering a new financial option to make purchasing new equipment easier. It’s a 10-year financing option as low as $99 per month!

Not only is this an excellent option, but when you purchase qualifying equipment, you’ll receive our exclusive 10-10-10 warranty: 10 years for parts, 10 years for labor, and 10 years for warranty. With that warranty and our new 10-year financing option, you can rest easy knowing you’ve got your comfort covered affordably!

Call our office for more details. Russell & Abbott serves Blount, Knox, and Loudon Counties and the surrounding areas.

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A List of the Best Thermostat Settings (For All Purposes)

November 18th, 2019

thermostat-operationHey everybody, I’m here to talk about a favorite topic: easy steps you can take to improve home comfort and energy savings. I often write about the big problems, like busted furnaces and what can happen if you don’t schedule routine HVAC maintenance. But this really is a straightforward method that can make big improvements. It’s straightforward, people often overlook it …

… and it’s learning how to best set and adjust your thermostat!

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Olive’s All-Important Fall Reminder That Heating Maintenance Is Great!

November 4th, 2019

dont-forget-post-itThere’s so much I love about fall. And I probably love big piles of leaves the most! There’s nothing like running and jumping into a crisp stack of red and yellow leaves and rolling around in them. Plus, I adore the crisp weather. It’s ideal dog weather, the right balance for having a shiny black coat.

Here’s something else that I love in fall—heating maintenance. You probably think I’m a bit nuts to say that because heating maintenance sounds like it’s a chore. And who likes chores?

But here’s the good news. When you rely on our Knoxville, TN, HVAC professionals for your heating maintenance, we take over the “chore” part. You won’t have to do anything but call us. It’s so easy. And once we’re done, you’ll see all the benefits that make fall heating maintenance great.

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Leaving Your Filter in Place Can Make Your Home’s Air Worse

October 22nd, 2019

Greetings everyone! I get plenty busy during fall because this is the season when I look down my long list of topics to help our customers prepare for the winter. Dogs have “winter prep” pretty easy, because we come equipped with a nice fur coat. People have a touch more work to do, such as having their furnaces professionally tuned-up and taking care of spots where their homes can lose heat easily.

In all this hustle before winter weather, people (and this includes you, dear reader) may forget one simple task for their HVAC system—changing the air filter for a new one. I talk about changing the air filter plenty of times on my blog. Usually I focus on how routine air filter changes help the HVAC system perform at higher energy efficiency and provide better levels of heating and cooling. Today, I’m turning to a side-effect of a clogged filter people may not realize: it can make a home’s indoor air quality worse!

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Olive’s Top Tips for Find a New Air Conditioning System

October 7th, 2019

onyx-unitAre you already worrying about your Christmas shopping in October? There’s not much I can tell you that will help ease those worries—I know exactly how much a crunch these final three months of the year can be! However, I can help with an important bit of shopping you can take care of in October that can be a great gift to your family in the near future: a new air conditioning system.

“Wait … air conditioning? Olive, the cold weather is just coming up?”

Oh, I know! Everyone here at Russell & Abbott anticipates another busy winter season helping our customers keep warm. But right now, during the fall stretch of warm-to-cool weather, is the ideal lull time to upgrade parts of your HVAC system. If you think you need a new air conditioner, getting the work done now is convenient and lets you give extra time to think about your options.

And I have some expert tips about this! Because that’s my job:

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We Heard You! Russell & Abbott Is Now Open on Saturday!

October 1st, 2019

We heard you. In response to customer needs, Russell & Abbott is now open on Saturdays.

Not everyone can be at home on weekdays from eight to five. We get that. That’s why Russell & Abbott is now open from 8 a.m. to 8 p.m. Monday through Saturday. You can schedule maintenance, installation, or service anytime during those hours. And you can also schedule an appointment—any time—online at RussellAndAbbott.com. You set the date: we’re open 8 to 8!

Russell & Abbott serves Blount, Knox, and Loudon Counties and the surrounding areas.

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Please Don’t Put Off Late Season AC Repairs for Next Year!

September 23rd, 2019

wrenchesThis is an important reminder I bring up this time of year because staying on top of repairs for an air conditioning system makes a huge difference for the future of your cooling as well as your budget.

I’ll start with the best kind of analogy I know—a pet analogy! Let’s say you have a loveable pet dog (if you don’t, please look into adopting one!). One day you notice your happy pooch is acting sluggish, or not eating as much, or anything else that seems out of the ordinary. You can choose to wait and just hope the problem goes away. Or you can schedule an appointment with your trusted vet. Which is the better option? The second one, obviously! Waiting on an illness is never a good idea.

I know that you don’t love your air conditioning the same way you love your pets. But you do love what an air conditioner does for you in the summer, and you probably also love having lower utility bills each month and not having to spend money where it’s unnecessary. Because of all this, please always move fast to have air conditioning repair in Loudon, TN done, even if fall weather is right around the corner.

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Take Your AC Back to School—Find Out If You Need a New One

September 9th, 2019

service-checkmarkI’ve gone to dog schools before, and although they usually don’t hand out report cards for canine training, I’m familiar with grading systems. And those grades and report cards are on my mind right now because it’s September and folks are heading back to school. So I came up with this idea … why not take your air conditioning system back to school?

No, I don’t mean to pack the AC into your car and drive it to Maryville High School. You can’t pick up a central AC anyway! What I mean is to give your air conditioning system a report card about its performance during the summer. If your air conditioner did poorly, it either needs repair work, or else it needs to retire. Figuring this out now, as the weather cools down in fall, provides you with a convenient period to arrange to have the AC fixed or replaced.

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